Require Support executive (Fresher)
Qualification – B.tech/BCA/Diploma-Comp science with good academics score.
Bond – 1 year
Exceptional communication skill in English
Job Description – Handling customers, Working with them to identify any software issues and advising on the solution.(Basically IVR Support,Enterprise support & DB Support).
Logging and keeping records of customer queries.
Analysing call logs so you can spot common trends and underlying problems.