Job Description

We are looking for a dynamic Business Development Specialist to join our team. The ideal candidate will play a crucial role in driving our business growth by concentrating on client acquisition, revenue generation, and market expansion. This role requires close collaboration with the Product, Development, Service Delivery, and IT teams to optimize revenue opportunities and achieve our business objectives.

Job Responsibilities

• Achieve assigned acquisition and revenue targets.

• Monitor, manage, and maximize revenue from existing clients.

• Perform duties across multiple departments, including Pre-Sales, Sales, Customer Onboarding, and Client Services.

• Develop and maintain direct relationships with key stakeholders and subject matter experts.

• Collaborate closely with the Product team to enhance products by gathering market requirements.

• Identify and interpret customer requirements for solutions.

• Create customer presentations on solution-related topics.

• Develop detailed Scopes of Work and communicate them to the Development team.

• Prepare customer proposals based on client requirements.

• Train the field sales team on product features and benefits.

• Support customer onboarding and provide initial handholding.

• Interact with various stakeholders, including clients, Service Delivery, and Accounts SPOCs.

• Demonstrate products to customers through interactive demos.

• Act as a liaison between clients and internal teams, ensuring smooth communication and coordination.

Qualifications and General Skills

• Educational Level: MBA / MCA/ Equivalent 

• Experience in Sales / Pre-sales / Business Development Preferably in (SaaS / CPaaS /Telcom/ IT / Sales) or any other solution selling working experience. 

• Excellent verbal and written communication skills.

• Proven experience in solution selling and consultative sales approaches.

• Ability to identify customer needs and create tailored solutions.

• Strong ability to build and maintain relationships with clients.

• Proficiency in understanding and explaining technical products or services.

• Ability to work effectively with cross-functional teams.

• Excellent problem-solving skills to address client issues.