Relationship Managers [RM] are the primary touch points in a Financial company, be it a Bank, Insurance, MBFI or Broking house. RM own the customer. When there is a change in the RM, relationship and ownership of a customer can be at risk.
Create a Virtual Relationship Manager [VRM] and link your customers with the RMs in the VRM. The VRM becomes the touch point for the customer, the service levels wont impact due to change in RMs. This helps in unclogging your mind of all the specific questions and helps in interaction at your convenient time.
Prudent VRM delivers omnipresent & Omni channel conversations for the end consumer. Technology culminates with human interaction to enhance customer experience.
Other Relevant Services : Omnichannel Communications, Mobile Number Authentication, RCS, Network Based Recording Services, Hosted Contact Center