CPaaS
Communication Platform as a Service

The platform 'Communication Platform as a Service (CPaaS)' enables you to participate in the business operations of your Enterprise customers. CPaaS helps your enterprise to automate, communicate & engage with its customers seamlessly with 'pay per use' model.

A true Omnichannel experience, integrating Voice , Digital & Messaging services through CPaaS transforms the enterprises' horizon especially through communication.

A cost effective way to customize and configure business systems.

Design a customized engine for the communication channels. Enterprises can easily deliver cross service APIs, SDKs and WEB + APP based applications

With a wide range of applications in the field of communications, the platform integrates with Core Network Services [Voice, SMS + Data], Allied Telecom Capabilities [Location, Device info, Number Verification, etc.] & social media channels.

With 20+ years of experience, our platform is seamlessly integrated to all the Global OSS & BSS OEMs.

Benefits to you

  • Dial up to a full stack communication solution provider
  • Uplifts the revenue & high profitability
  • White label high engagement product
  • Enriched product portfolio
  • Seamless integration with the MNO, OSS & BSS

Benefits to your Enterprise Customer

  • Plug and play
  • An Omnichannel to magnify customer experience
  • Seamless automation of communication process
  • Zero CAPEX

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Location Middleware

Create memorable experiences on the move with easy access to assets and information.

A complete solution that can address the rapid changes in the delivery requirements of location information from a mobile service provider.

It is an end-to-end location enabling platform that facilitates centralized third-party application. The platform extends across 2G, 3G, 4G, VoLTE network and works both on CELL ID & GMLC.

Benefits

  • Interoperability
  • Programmability
  • Flexibility
  • Better traffic control

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Messaging Platform

Service offers interactive communication as an integral component of the enterprise’s overall communication platform, thus benefiting businesses across the globe in the way they communicate.

Service Variants
A2P & P2A messaging services on SMS, WhatsApp Integrations, Google RCS, Google Business Messaging & Social Media.

Messaging APIs
SMS - Push, Pull [Short Code + Long Code], WhatsApp, Facebook, Conversational Appless Messaging thread, etc. Short Message Peer-to-Peer serves as a versatile data communication protocol that allows the transfer of short messages between the ESME, Routing Entities (RE) and Message Centers.

Why We
Extensive integration experience in both Telco & Digital Domain.
Several success stories to increase revenue manifold. [Revenue from Enterprise + Interconnect]

Digital Services

Streamline the complexities of communication with the growing Application Developments at ease.

Upscale the business outcomes and make an escapade with customers globally.

The services are cut across various communication channels, extended with unmatched expert support.

Communication Services

  • Voice API’s
    • Outbound
    • Inbound
    • Virtual Number
    • Call Patching
    • Call Distribution etc.
  • SIP
  • IP To PSTN
  • PSTN to IP

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Legal Interception

Recording the communications [voice/SMS] between individuals or between enterprises' customer & and their representatives is a regulatory requirements for specific industries. Presently, the recording is managed using devices at enterprise end, which is susceptible to varied challenges.

The platform helps enterprise & Telco to deploy the solution at network level reducing failure rates and increasing cost effectiveness.

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Call Completion Suite

There are many reasons behind uncompleted or unsuccessful calls. But this needn’t affect subscriber satisfaction. Prudent Call Completion Suite easily adapts to meet the requirements of the operator's subscriber base, be it from any section.

The following services and solutions are provided in this platform: Call Completion, Call collect, Video/Voice SMS or Mail, Missed call notification, Notify Me and Comfortable Jump

Benefits:

  • Cost effective
  • Wide range of features to suit any mobile operators
  • High performance and extensible solutions

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